Privacy Policy

1. Purpose of Collecting Personal Information

We collect customer information for purposes including:

  • Assisting with purchases, payments, and deliveries
  • Providing product and service information as requested
  • Sending updates about promotions and new offerings
  • Resolving any issues arising from the purchase process

2. Scope of Information Collection

We collect personal information from customers when placing an order on our website, including:

Full name

Email address

Phone number

Delivery address

3. Duration of Information Storage

Personal data will be stored until the customer requests deletion or manually deletes it by logging into their account. In all other cases, personal information is securely stored on the servers of bconscityhotel.com.vn 

4. Parties with Access to the Information

Personal information may be shared with the following entities where necessary:

  • Delivery Partners: Information such as name, phone number, and delivery address may be shared to fulfill orders.
  • Company Staff: Designated departments may access information to support customer care.
  • Affiliated Services or Outsourced Providers: Only for the purposes outlined in Section 1 and always under strict confidentiality conditions.
  • Legal Requirements: We may disclose personal data when legally required and reasonably necessary to comply with legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or partial business transfer, the acquiring party may have access to stored information, including personal data.

5. Access and Modification of Personal Data

bconscityhotel.com.vn is committed to protecting your personal information. You can rest assured that your data will be kept confidential. We pledge not to share, sell, or rent your information to any third party except in the following cases:

  • To improve customer service quality
  • To resolve disputes and handle complaints

We also maintain a system to receive and resolve complaints regarding the misuse or unauthorized access of your personal data.